The Art and Science of Everything

Formerly thoughts on gender and technology, I'm expanding this as a place to just generally geek out on gender, technology, design, cognition, perception, and culture. The title should not be considered hubris, but instead enthusiasm.

Tuesday, July 04, 2006

Ideologies and Community Design

At the Microsoft Social Computing Conference, I listened to Clay Shirky describe the editorial policies of Slashdot. I had long assumed that Slashdot employed explicitly collaborative filtering, using reader ratings and reader visibility preferences to render the comments above the acceptability threshold -- kind of anarcho-libertarian. However, Shirky explained that, in fact, the moderation system described in this CHI paper gives some moderation power to many, but it gives relatively unconstrained moderation power to the paid editorial staff.

Is such unconstrained power explained by a anarcho-libertarian ideology? I believe it is consistent with some strains of anarcho-libertarianism to have limited government for the protection from bodily or property harm. But can offensive or low quality posts be considered such harm? No. Instead, a moderation design decision has been made because of expedience, solving a problem in the way that seems most obvious despite contradiction to an ideology.

My big assumption here is that anarcho-libertarian ideology is dominant in the Slashdot team. I have little evidence for this at the moment, but my assumption is based on books like Paulina Borsook's Cyberselfish, documenting the libertarianism so common in Silicon Valley. I would love the opportunity to approach Slashdot as an ethnographer and unpack the ideologies that really influence the design.

I'm fascinated by this question of how ideologies influence design. My fascination was reengaged reading Lofland and Lofland's "Analyzing Social Settings" tonight.
At the broader level are meaning "packages" that are life-encompassing, that lay claim to relevance for virtually any topic that might be discussed. Such packages are often called ideologies, worldviews... (p. 113)
And later:
Because the situations of living are constantly changing, new and often novel meanings are constantly being generated to cope with new contingencies. (p.116)

It's this process of ideology negotiation, or ideology salience, or hypocrisy in the design of techno-social systems that I think is really interesting. What are the kinds of political or belief systems people try to reproduce through their technical systems? And how does it go? People reappropriate technologies all the time.

Projects that would be cool:
  • ethnographic account of design processes at two different sites of technological creation, especially when the technology has the property of being distributable at very low cost to many, many people -- bonus points for distributable across cultures.
  • investigation of what a moderated community means to its members; how is that moderation interpreted or experienced, if at all consciously?

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